South African-based satellite television service provider company and parent body of DStv and GOtv, MultiChoice, has denied reviewing its subscription fees downward in response to a recent drop in subscribers.
A source within the company, as reported by BusinessDay on Tuesday, made it known that the company had only reduced decoder prices while subscription prices remained unchanged.
The source stated, “We only reduced our decoder prices and not subscription prices.”
This development comes against the backdrop of ongoing legal case, where MultiChoice Nigeria is challenging a ruling by the Competition and Consumer Protection Tribunal (CCPT). The tribunal had mandated the company to offer one-month free subscription services and imposed a fine of N150 million.
In the first quarter of 2024, MultiChoice reported an 18 percent decline in its Nigerian subscriber base.
The company has faced criticism for its subscription fee hikes, with the most recent increase of 17 percent taking place in April 2024. Since March 2022, the company has raised its subscription fees four times.
